Terms of service

Terms & Conditions

Effective Date: 5 July 2026

Welcome to Elegant & Co. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern your use of the Elegant & Co. website and all purchases made through it. By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, images, colours, and prices displayed on our website are accurate. However, slight variations in colour may occur due to lighting, photography, or your device's display settings.

All products are subject to availability.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (₹) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • Full payment must be received before an order is processed and shipped.

  • We accept secure online payments through our authorised payment partners.

4. Order Acceptance

Once you place an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

Elegant & Co. reserves the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing or technical errors

  • Suspected fraudulent activity

  • Incorrect customer information

If payment has already been made, the applicable amount will be refunded.

5. Shipping & Delivery

We aim to dispatch orders as quickly as possible.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Elegant & Co. is not responsible for delays caused by third-party courier services.

6. Exchange Policy

Elegant & Co. follows an Exchange Only Policy.

  • We do not offer returns or refunds.

  • Exchange requests must be made within 3 business days of receiving your order.

  • Products must be unused, unworn, and in their original packaging with all tags attached.

  • Exchanges are subject to approval after inspection.

For exchange requests, contact:

Email: elegantco63@gmail.com

7. Cancellation Policy

Orders can only be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

8. Intellectual Property

All content on this website—including logos, branding, product images, graphics, text, and designs—is the property of Elegant & Co. and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Responsibilities

You agree to:

  • Provide accurate information while placing an order.

  • Not misuse the website.

  • Not engage in fraudulent activities.

  • Not attempt to disrupt the website or its services.

10. Limitation of Liability

Elegant & Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required by applicable law.

Our total liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Haryana, India.

13. Changes to These Terms

Elegant & Co. reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Elegant & Co.
📧 Email: elegantco63@gmail.com
🌐 Website: www.elegantbags.co.in

This version is tailored for an Indian e-commerce business selling handbags and is consistent with your No Return, Exchange Only (within 3 business days) policy. Before publishing, you should also add your business address and ensure the terms comply with applicable Indian consumer protection laws.